Frequently Asked Questions

Your crown deserves clarity. Let’s answer your questions, naturally.

Herbal Heirloom is crafted using nature’s most powerful botanicals: Jojoba, Argan, Black Seed (Nigella Sativa), Rosemary, Peppermint, Tea Tree, and Vitamin E—all blended without any chemicals, preservatives, or synthetic fragrances. We believe in transparency, so what you see is what you get—pure nourishment, straight from nature.
This isn’t your average oil. Herbal Heirloom is hand-blended in small batches, using only high-quality, cold-pressed ingredients. There are no fillers, preservatives, or synthetic fragrances—just nature doing what it does best. We’re not here for trends; we’re here for results.
Most oils just sit on your scalp. Ours penetrates, nourishes, and stimulates. Herbal Heirloom is designed to target hair thinning, breakage, and lackluster growth by feeding your follicles real nutrition—without any chemical interference.
Hair healing isn’t instant, but it is worth it. Many customers feel a difference in scalp health and hair texture within weeks, with visible results often showing around the 6–12 week mark. Long-term consistency (think 3–6 months) brings the real transformation.
Aim for twice a week as a pre-wash treatment. But life’s busy—we get it. Use it when you can, and your hair will still benefit. Even one session of Herbal Heirloom a week can make a noticeable difference over time.
Use 1–2 full droppers directly on your scalp, and massage it in with your fingertips. Let the oil work its magic for a few hours (or overnight) before washing. Use whatever’s left on your hands to smooth through your ends. Pro tip: A little truly goes a long way.
⦿ USA : Given the new situation with Tariffs, 25% import duty may apply. ⦿ Other countries: Customs charges may apply based on your country’s policies. Please check your local regulations before ordering.
Because our products are handcrafted and personal care-based, all sales are final. We encourage you to review ingredients and details before purchasing. No returns or refunds at this time.
Absolutely. Herbal Heirloom is free from sulfates, parabens, and chemicals that strip color. In fact, it can enhance shine and softness in color-treated hair without affecting your dye.
We’re here to help! Drop us a note at hello@herbalheirloom.com, and we’ll get back to you within 48 business hours.
All information shared is for educational purposes. Results vary by individual. Always read ingredient labels and do a patch test before use. Use at your own discretion.
Can't find the answer you are looking for?
We're Here to Help!