FAQ
Frequently Asked Questions
Your crown deserves clarity. Let’s answer your questions, naturally.
What’s really inside the bottle?
Herbal Heirloom is crafted using nature’s most powerful botanicals: Jojoba, Argan, Black Seed (Nigella Sativa), Rosemary, Peppermint, Tea Tree, and Vitamin E—all blended without any chemicals, preservatives, or synthetic fragrances. We believe in transparency, so what you see is what you get—pure nourishment, straight from nature.
Why should I buy Herbal Heirloom’s hair potion?
This isn’t your average oil. Herbal Heirloom is hand-blended in small batches, using only high-quality, cold-pressed ingredients. There are no fillers, preservatives, or synthetic fragrances—just nature doing what it does best. We’re not here for trends; we’re here for results.
I’ve tried hair oils before—what makes this one worth it?
Most oils just sit on your scalp. Ours penetrates, nourishes, and stimulates. Herbal Heirloom is designed to target hair thinning, breakage, and lackluster growth by feeding your follicles real nutrition—without any chemical interference.
How soon can I expect to see results?
Hair healing isn’t instant, but it is worth it. Many customers feel a difference in scalp health and hair texture within weeks, with visible results often showing around the 6–12 week mark. Long-term consistency (think 3–6 months) brings the real transformation.
How often should I use it for best results?
Aim for twice a week as a pre-wash treatment. But life’s busy—we get it. Use it when you can, and your hair will still benefit. Even one session of Herbal Heirloom a week can make a noticeable difference over time.
How do I apply it, and how much is enough?
Use 1–2 full droppers directly on your scalp, and massage it in with your fingertips. Let the oil work its magic for a few hours (or overnight) before washing. Use whatever’s left on your hands to smooth through your ends. Pro tip: A little truly goes a long way.
Not if you massage it in well and don’t overdo it. For overnight use, a towel or silk hair wrap will keep both your strands and your linens happy.
Will I be charged customs or duties?
⦿ USA : Given the new situation with Tariffs, 25% import duty may apply.
⦿ Other countries: Customs charges may apply based on your country’s policies. Please check your local regulations before ordering.
Can I return my order if I change my mind?
Because our products are handcrafted and personal care-based, all sales are final. We encourage you to review ingredients and details before purchasing. No returns or refunds at this time.
Is it color-safe?
Absolutely. Herbal Heirloom is free from sulfates, parabens, and chemicals that strip color. In fact, it can enhance shine and softness in color-treated hair without affecting your dye.
Still have questions?
We’re here to help! Drop us a note at hello@herbalheirloom.com, and we’ll get back to you within 48 business hours.
Important Note
All information shared is for educational purposes. Results vary by individual. Always read ingredient labels and do a patch test before use. Use at your own discretion.
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